Updated on 13 September 2013
The present goal of healthcare providers is to stay connected and work together to provide the right care, in the right place, at the right time for patients
Health systems around the Asia-Pacific region and beyond are under pressure from the increasing demands of an aging population and rising rates of chronic illness. Many are responding with an emphasis on connecting the continuum of care for these patients. Regardless of cultural and organizational differences between Asia-Pacific health systems, HSAGlobal's experience in multiple countries has identified some common themes and best practices that can be shared universally.
Different countries' health systems use varying terminology to describe 'connected care'. These terms include shared care, collaborative care, integrated care, co-ordinated care and case management. Despite these variations in name, the underlying principles remain the same.
The goal is that healthcare providers are connected across different settings so that they can work together to provide the right care, in the right place, at the right time for patients. In this model, duplication is removed, care is provided proactively, patients and their support groups are actively involved and care can be provided in lower-cost settings. Expensive hospital admissions can be avoided. Digital technology, mobile devices and software now enable a degree of collaboration that has not been possible previously.
In practice, this can be as simple as enabling two clinicians working in different organizations who care for the same patient to both view and change the patient's record and plan. On a much larger scale, primary, secondary and community care providers can jointly create a shared care plan, communicate with each other and provide input into the plan when they see the patient. HSAGlobal is in the privileged position of working in several health systems across the Asia-Pacific to enable connected care initiatives.