Updated on 23 August 2013
Mr Vishal Gupta, VP/general manager, Global Healthcare Solutions: "Virtual healthcare is no longer a myth and this report is an indication of how technology can potentially play a greater role in enabling access to virtual healthcare. The state of convergence between the physical and digital world has raised the expectations of consumers and at the same time expanded scope for healthcare providers to take their engagement further with more collaboration and information."
Dr Rajendra Pratap Gupta, chairman, board of directors, Healthcare Information and Management Systems Society (HIMSS) Asia Pacific India Chapter: "Healthcare IT is a pre-requisite for equitable healthcare. Patients are perennially intimidated and bogged down by their healthcare experiences. However, the accelerated growth of smart devices backed by an intelligent network will soon render these issues non-existent. This report is an indicator towards how customers and patients will be more empowered in future, with easy access to information, enabling them to be more involved in the process.
Dr Chhavi Mehra, MD, Diplomate American Board of Internal Medicine, chief of quality at RxDx - a multispecialty hospital: "In a country where on an average, we have one doctor for 1700 citizens while the optimal average should be one doctor for 600 citizens, this report gives us great hope when we see that patients are comfortable about clinical interactions using technology or virtually, instead of in person. As machines become connected and networked, they can play a large role in the overall health care experience. This can help immensely to balance the doctor-citizen inequity we see in India as well as the urban-rural imbalance in terms of resource availability."