Updated on 22 April 2013
What opportunities does Waters in India?
Waters is one of the largest analytical companies in India and has been growing at rapid pace for the past many years. Since Waters is the technology and innovation leader in the industry and takes pride in being a company focused in customer success, we always see great interest in our products by all segments of users. We act as a partner to our customers and work hard towards their success, which in due course of time ensures our success too.
Do you feel that the market competition is affecting the growth of the company?
There has always been competition in the market. LC is the single largest segment in the analytical industry and therefore has the severest competition. Due to technological leadership, high performing and superior products and customer-focused programs and activities, we were able to hold our leadership position in the market for such a long time.
Even under difficult economic conditions, when overall market and business shrunk during 2009 and marginally in 2012, our resolve to provide even better support to all our customers have only strengthened. We continue to focus on improving productivity of our customer labs and help them reduce overall costs by using advanced technology in a better way. And that is our strength
What are your future plans for the company in the coming years?
Waters India is the first analytical company in the country to start direct operation, way back in 1988 through a joint venture manufacturing operations. Since then, our company has invested in creating one of the best infrastructure and organization in India, comparable to the best anywhere in the world to support our customers.
We are also setting up global centers of excellence in India for specific applications and the first one is on regulated bio-analysis. Applications are developed here in India for customers around the world and we support them. More such centers are likely to be established in future. We will continue to introduce new technologies and products to ensure our continued position as the technology and innovation leader and we can expect some during Pittcon and ASMS in 2013.