Updated on 19 March 2013
What are the initial objectives you have laid for GSS?
Ms Miller: We have about 130 folks today and we have capacity to house more so we are looking at scale up to that. Every single function area that we have such as IT, HR, strategic marketing, finance, has their own sets of matrix. We are looking to exceed some of the matrix that we have. For instance, we have tripled our workforce in IT in last six months. The other objective we have is talent development and making sure that we have career development paths for them. We are making sure to have a dedicated HR just for GSS to work on talent retention. We are proud of having greater than 90 percent retention.
In January this year, Sigma restructured its business. What made you take this step and since when have you been contemplating to do this?
Mr Apter: In the past, we have said, we need to get closer to customer, increase our service level, and for Asia we need to bring solutions specific to the customers. Indirectly we have been contemplating this for a long time. We not only focus on products but now we also have more organizational focus towards the specific market segments. Now we have research market business, with sub-segments of markets specific to academic, government, biopharma; the commercial business which is now focused on life science products for downstream, and after-discovery research. Now we have more discrete view on the market.
Please tell us about your collaboration with Kyoto
Mr Apter: We licensed iPS, stem cell line which allowed us to expand our product into stem cell research area which is a very hot area. It was a natural extension and we partnered with Kyoto university to license some of the products from them to add to our portfolio. We are able to support from two angles; one is supporting the research with all the consumables and also give technical expertise to them.
Please tell us about your collaboration with SoulBrain, which is an electronics company.
Mr Apter: We have been in electronics business when we purchased Epichem a while back. This collaboration with SoulBrain allows us to have a local partner that understands the Korean market and understands the region which is big for LED and SC is hot and big. This is another example of how we are ensuring that we have a regional focus of our global business. South Korea for APAC has been important part and we have done well there.
What percent of your revenue comes from APAC?
Mr Apter: Over 20 percent. APAC and Latin America we published 25 percent of our company's revenue and APAC has a lion's share in this.