Updated on 5 November 2012
The captured data about patient healthcare status is then fed into the flow of information, which gets reflected at medical centers. Such kind of IT implementation requires a robust mechanism to update and protect information.
Do you see any change in the scenario that would eventually support faster integration?
The situation is changing very fast. The government is taking interest in building infrastructure and there is investment around healthcare information technology management. However, one trend occurring out of this is that countries that are new to information technology in healthcare tend to leapfrog in what they are doing. For example, use of cell phone-based technology to advance healthcare looks very modern and progressive in efficiency that you don't see even in the US, but countries that don't have an established healthcare system also tend to jump on IT implementation. This can pull them back in the longer run.
Most of the Asian countries are sensitive to pricing. Is there any relief for them?
Asia looks for low-cost solutions and the market here does not accept high-cost products from developed markets, so one has to build low-cost models for the market. This is very much happening in telehealth and it looks fascinating.
Our challenge is how we can bring solutions to these markets that are affordable and how to manage in a situation where there is a lack of local expertise. Most markets of the world are working on cost, quality and related issues. We are navigating though the process for building integrated healthcare system and managing health records through system efficiently.